- Why do I keep getting the login
page?
This is happening for one of three reasons. The first, most likely,
explanation is that you are trying to access a page that you do not
have permission to use. Whenever you try to access a page without
the proper permissions it is assumed that you are not correctly
logged in. The other reasons could be that you are giving the wrong
email address or the wrong password.
If you are getting the page and believe that you have the proper
permissions you should try to delete all the cookies associated
with this site and try to log in again.
See the topic below for more information.
- How come I cannot log in?
You might not be giving the correct user name and password. It could
also be that you are trying to access a page that you do not have
permission to use. (Please see the topic above.)
Another thing that can cause problems with logging in might be a
problem with cookies. Your browser must be set to accept cookies
from this site in order to use all of its features. There might
also be a problem with cookies if someone else has tried to log in
from your computer. You might want to try to force a logout
and also delete all of the cookies from this sire from your browser.
(Click on the link to force a logout.)
If you feel that the password that you are using is not correct
then you can request that your password be changed on the
log in page. (Click the link titled "Did you forget your
password?")
The page to reset your password can be found
here.
When you submit this request your password will be changed, and the
new password is sent to your email address.
- Why must I log in?
The log in system is a minimal way to provide some
security. Granted it is not a strong security system, but we need
something in place to keep people from looking at other people's logs.
- What do you do with the
information?
The log in information is used to send out emails about events or
issues that
are associated with your account. We do no not make your email
address available to anyone else.
- How do I sign up?
A link to the sign up page can be found on the
log in page. The page to create an account can be found
here. When you sign up your password will be sent to the email
address that you provided.
- How come I never got my password?
There could be many different reasons to explain this. First, the
email may have been sent but you just have to wait a little longer
for it to be delivered.
Another reason might be that the wrong email address was given or
you ran out of disk space with your email account. Another
potential problem is that the email was sent but got marked as
spam. Finally, there might be a problem with the server, and it was
not able to send out the email. If you think that this might be the
case please contact our system administrators and let them know
what is happening.
One thing you might want to try is to just reset your password. It
could be that the email was sent but was not delivered. Resetting
the password will give you a new password and an email will be
resent.
- How do I delete my account?
You can delete your account by going to your
personal preference
page. The option to delete your account can be found at the bottom
of the page. You will be asked to confirm whether or not you want
to delete your account. Make sure that you click through this page
to insure that you account is deleted.